http://farrerpark.com/hospital

Farrer Park Hospital: Clinical and Service Excellence with Cutting Edge Technologies

CIO VendorDr. Timothy Low, CEO
In today’s fast-paced world, the one direction that modern society has been moving in, is toward convenience. Every facet of daily living has been modified for a greater convenience for consumers, from online shopping to the access of latest flicks with Netflix or Hulu. The same trend of accessibility and ease has made its way into healthcare with the inauguration of a fully integrated healthcare model in the Asia-Pacific region Farrer Park Hospital. The facility has a capacity of 220 beds, and is directly connected to the Farrer Park Medical Centre, which has 189 clinics, over 16 floors covering a broad range of specialties. This is the first development in Asia to have a hospital, medical centre, and a hotel and spa within a single building. The hospital prides itself on staying true to its core principles of comfort, fairness and value and builds relationships based on these with all stakeholders; doctors, staff, patients and patients’ family. The FPH experience combines medical expertise, modern equipments, luxury ambiance and service excellence to provide healthcare outcomes that commensurate way above the price tag.

The unique feature of the hospital, Dr. Timothy Low, CEO, FPH says, “Are our people. It is in our nature to innovate and find fresh solutions to offer services that exceeds our patients’ expectations.” Throughout their stay in the hospital, patients have access to the Smart Mobile Interactive Tablet (SMIT) which not only offers a portable hub for digital entertainment and information, but also contains an award winning IT system that integrates the patients’ medical record with the meal system.

The hospital follows a biophilic design approach throughout the facility, incorporating nature and art to enhance healing


Allergies are matched against ingredient list and dishes that are incompatible are automatically eliminated. SMIT allows patients full autonomy to order their meals prepared by chefs from the 5-star hotel in a completely safe environment.

Dr. Low strongly believes that ambiance is integral to the healing process for both patients as well as their family members. For this, the hospital follows a biophilic design approach throughout the facility, incorporating nature and art to enhance healing. There are over 700 pieces of original contemporary art collection in the hospital complex complemented with 15 alfresco gardens in different themes to evoke the senses of its patients.

Having family support is also essential in the healing process. The convenience of having a hotel with a mix of accommodation to cater to different preferences, provides maximum comfort for all inpatients and their families.

As the newest tertiary acute hospital, FPH has the most technologically advanced machines and equipment in Singapore. The doctors practising there are also doing the latest complex procedures. “Our Radiotherapy Oncology Suite does External Beam Radiation Therapy and Brachytherapy and is equipped with the latest ElektaVersaHD. In the case of surgical excellence, FPH has also handled procedures such as TAVI (Transcatheter Aortic Valve Replacement),” Dr. Low elaborates. In a short span of time, FPH has walked off with various prestigious awards including Asia Hospital Management Award 2016, Enterprise Innovation Award 2016 and Best New Hospital of the Year in Asia- Pacific 2016. With regional offices in Dhaka (Bangladesh) and Jakarta (Indonesia), and a growing reputation for excellent medical care at fair value, FPH envisions being the most preferred choice for private healthcare seekers.

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